Where the Rules Come From
Privacy rules here follow the law where you live rather than one global standard, so what we may hold and how long we hold it depends on your local law and eligible regions. When you fund your account with bKash, Nagad or Rocket, we receive the
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wallet reference, the amount, the date and the mobile number attached to that transfer. We keep those records because a payment dispute is settled with them, and a cash-in that cannot be traced cannot be put right. Beyond payments we store what any account needs: your
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name, your contact number, your sign-in history and the handset you use. We never ask for a bKash PIN, a Nagad PIN or a Rocket PIN, and nobody from our team will request one over a call or a chat window. Treat any such call as
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a scam and tell us. Part of the flow sits with the payment partners themselves, and their own privacy terms cover the part they run. Cookies on this site keep your session alive and remember small preferences; your browser can clear them whenever you like. Where
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local law gives you the right to see, correct or remove what we hold, we follow it. Where it does not, we still try to answer a fair request rather than wave it away.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.